Shasha Truong & Terri Nguyen Realty Group - Testimonials

Shasha and Terry have the knowledge, professionalism, and experience needed to effectively sell your property or assist you in buying one. More importantly in my opinion, is the fact that they are patient, helpful, and are available when you need them. Thanks to them, this experience was a smooth one for me. I will recommend them to anyone needing this service. "

From the very beginning, the demonstrated a level of professionalism, care, and efficiency that truly exceeded our expectations. Throughout the entire process. They were incredibly attentive to our needs and preferences, ensuring that every step was tailored to our specific situation. Their attention to detail and proactive communication made the entire experience smooth, fast, and surprisingly easy. We are grateful for their hard work and dedication and would highly recommend them to anyone in need of real estate assistance. Thank you for everything Terri and Shasha! Quyen, Linda and Ashley .

We're so excited to move into our new house, our first home. And I have to say they've made it smooth, easy, quick, being first-time homebuyers. We had no idea what to do, even the terminology of everything, they made it very easy to understand. I couldn't have asked for a better experience for our first home, we would highly recommend the both of them for buying and also, you know, when we're ready to sell, if that ever happens, we will be using their services As well, yeah, I have nothing but positive responses to say they were amazing! There was really no hiccups in the road, meaning there were things that we weren't expecting, and it popped up, they took care of it. Some simple things that we don't know, we learned as we went. And they weren't really a problem, because they took care of it before it became a problem. So thank you, I'm gonna talk about problems. I'm talking about things like we need homeowners insurance. I thought that was weird on a home yet, so things like that, that we don't know. But they were amazing. It took care of all the little hiccups. And we didn't really have to do too much because we put our trust in them. And we're very glad we did because it worked out fantastic. Yes. And when they truly say that they have your best interests, at heart and in mind, it is literally what they are doing. They thought of things and came up with things that we didn't even know to do, or you know, things that we didn't even were aware of, and they took care of all of that and really thoroughly explained and everything should. Point out that we're not very aggressive people. So we needed someone to step up for us and a lot of stuff. He would say no, that's okay. They said no, it's not okay, we're gonna do more for him. So they really went out of their way to make things more attainable for us as buyers and helped us educate us on what we can do, which we didn't know we could. So we say thank you!"

However, not that we have sold our home for the first time in a long time. We are so glad that we found an expert Realtor team, Terri & Shasha from EXP Realty. They were so incredible, speedy, professional and thoughtful team that helped and guided us step by step in the selling process of my Rosemead 5 bedrooms home. What we loved most about this professional team is not only that they guided us every step of the way but most important thing is... they look out for our best of interests and benefits of the seller. They assisted us thoroughly with all the complicated documents, explained all details before documents to be sign. The best realtor team ever, we're still in contact, believe it or not, this team care for their clients before and after the process, they check in on us, offer helps if we need for moving to another home. Indeed, we have never met any realtors like this 👍 my rating ⭐⭐⭐⭐⭐ for this team! This expert team and their professionalism in the Real Estate business is highly recommended to anyone who want to hire this team to sell or buy homes. 😍😍

Starting in 2008 with the purchase of a condo by my daughter Monica, in 2013 another purchase of a condo by my granddaughter Melissa and in 2022 the sale of my mother's house. Why do we keep using their services? Because they are professional, have a lot of knowledge, and most important, they sincerely care about their clients. They make the process appear easy, explaining patiently what a client does not understand. We now are like family, and I will recommend them to anyone buying or selling property. I am very grateful for all their help!"

We have planned to go on vacation to Europe before the end of April 2022 for 50 days. We absolutely need to have a realtor who we can entrust and having peace of mind during our stay abroad. Luckily we know HOA. From the first meeting we can feel that we are in good hands. HOA explains to us every step from A to Z in a clear and easy to follow/understand language. HOA uses simple explanation but very thorough and professional way, without using jargons. HOA is very courteous and her manner makes us feel like a family member , not a client. During all this time , HOA is very easy to approach. If she's busy , she will call us as soon as she is available so we are always taken care of . HOA has to deal with our tenants who were still in the property and asked for an extension to stay. The whole procedure is going through very smoothly until the final sale . Once we are back from our trip , we have already come to the end of the sale just before closing escrow . During the sale , HOA(Shasha) and her associate, THU(Terri) present some artful items to the house giving an adorable, lovable touch to the property. The result is clear to see : We got a very good sale price while having a worry free vacation , who can beat that? Kudos ladies, SHASHA (HOA) TRUONG and TERRI (THU) NGUYEN

She was extremely knowledgeable and experienced. I felt she represented me in my best interest and got the results I was looking for. Her negotiating skills are exceptional. I would not want to work with any other agent as long as she is working as an agent. I will be a lifetime customer and I will recommend her to anyone trying to buy and sell a property.

Negotiations were tough, but they secured a $7,000 credit! They also made sure escrow closed on time so we could move out of our rental without any delays. We are truly grateful and highly recommend them! "

Shasha is the best and hardest working realtor! She helped our family find our first home and our forever home! Shasha is very thorough and takes the time to explain any questions we had. We truly have our realtor for life!"

They made the process so easy. Shasha also helped to arrange getting my place up to peak show condition since it needed a few things in order to receive several offers that I was looking for. Shasha was very professional and knowledgeable of the business and the process. She is a master negotiator and I felt she was looking for the right deal for my best interest. Definitely a lifetime realtor!

She is professional, dedicated, and truly cares about her clients. As first-time homebuyers, we had so many questions, but she was always patient, supportive, and took the time to explain everything clearly. She always put our best interests first and worked tirelessly to help us get the best price and the best possible terms. We would also like to thank Terri for being there for us and supporting us throughout the entire process. Thanks to Shasha Hoa Truong, Terri, and the whole team, we were able to purchase our first home. We are truly grateful for everything they have done for our family.

Not only did they make us feel as if we were family through the process, but even to this day, after we had already closed, we are still chatting! And we know we will continue to keep in touch long after. Aside from their charming and comforting personalities, their real estate acumen is second to none. They came prepared with multiple plans, walked us through each one thoroughly, and let us decide which was best for our situation. They explained and communicated every process, and advised us every step of the way - which we feel is important to all first time buyers/sellers. We even felt at ease when push came the shove, and we ran into issues with both our complex's HOA and the buyer's lender; Shasha and Terri devised 2 back up plans while firmly taking control of the situation - keeping us in the driver's seat as they worked hard on the nego"

Thanks to Terri and Shasha Team! We’re really really happy we can't emphasize enough how thankful we are. They've been throughout the process. If you ever happen to buy your home or looking for a home I highly recommend Terry & Shasha! Again, thank you for your team!"

We made the offer on that listing and eventually we got it. Terri & Shasha are very nice and personable. If you a need a good Realtor in the San Gabriel Valley or in Southern California, please reach out to them.